How to Place an Order
Simply call us at (423) 943-7294 or
send us an email. Since no two customers are alike, nothing is
usually "standard." We will be happy to discuss your
unique requirements and suggest solutions.
Payment
Payment can be made via credit card
over the phone when we discuss your project. Visa and MasterCard
are accepted.
You may also choose to mail us a
check...slower, but just as effective.
On some smaller
"off-the-shelf" props, PayPal is also shown as a payment option.
You DO NOT have to
register with PayPal to use this service. Visa, MasterCard,
American Express, Discover Cards and Electronic Checks are accepted via
PayPal.
NOTE:
Shipping calculated on PayPal orders is for DOMESTIC U.S. ORDERS
ONLY! If your order is being shipped to a location OUTSIDE the
United States, we will send you an email
containing a payment link for the additional shipping amount after your
order has been received, packed and processed.
Terms
Unless specified, prices listed on
this website DO NOT include shipping. We generally ship via U.S.
Mail, UPS or D.B.Schenker, depending on size of the delivery and
destination.
For any project over $500, a minimum
50% deposit is required before any production work will begin.
When the project is completed, digital photos will be emailed to you
along with a payment request for the remaining balance and shipping
cost. Deposits are not refundable.
NOTE: Shipping costs cannot be
accurately calculated until the final product is packed and
weighed. You may be billed separately for shipping.
Customization is handled
separately. Upon design approval, a check for the artwork or
credit card information is required before work begins and is held until
the art is complete and applied to your prop. Upon completion, you
will be sent digital photos and the payment deposited or credit card
charged.
Conditions
Some illusions and props are by
their very nature, dangerous. The customer assumes all liability
and risk for the careful and proper use of our creations.
For SPECIFIC questions, CONTACT US. We
will always be glad to help in any way we can.
